If you and ACC sign a resolution agreement
If you and ACC have reached a resolution at the meeting then the details of this will be typed up by the Conciliator in a "resolution agreement" that you and ACC sign straight away. This agreement will set out the background to the issues and explain what you and ACC have agreed to do.
The Conciliator and Talk – Meet – Resolve will not have any further involvement in your claim after the resolution agreement is signed.
If no agreement is reached
Sometimes things cannot be resolved at the meeting. This means that there will be no "resolution agreement".
If you have lodged a review application, then this will be passed onto a reviewer.
If you have not lodged a review application, then you can discuss the next steps with ACC.
If no agreement is reached, then the Conciliator and Talk – Meet – Resolve will not have any further involvement in your dispute after the meeting.